Last updated September 04, 2018
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the provided address.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least ten (10) days from the receipt of your item to process your exchange. We will notify you by email when your exchange has been processed.
The following items cannot be returned only exchanged:
● T-Shirts ● Trousers
For defective or damaged products, please contact us at email@example.com to arrange an exchange.
Term Payments: Term Payments are made to secure your child’s place, therefore the payment is non-refundable.
● Sale items and Term Payments are FINAL SALE and cannot be returned.
● We only accept exchanges, please contact us if you require anything.
If you have any questions concerning our return policy, please contact us at: firstname.lastname@example.org